The demand for waiter and waitress jobs in the United States is expected to increase by 20 percent by 2020, faster than the average for all occupations. There are also 470,200 job openings per year over the next decade. Many of these openings will be due to workers leaving the workforce, transferring to another occupation, or retiring. According to O*NET, the most commonly held job duties for waiters and servers are:
Waiters and waitresses must remember and record orders, match food and beverage to the customer, and have excellent interpersonal skills. They must be friendly and attentive, and be able to solve customer problems. They spend a lot of time on their feet and often have to carry heavy trays and dishes. However, most waiters and cooks make very decent tips and enjoy the work. Some people are unable to handle the demanding nature of this job, which makes it all the more rewarding.
Waiters and waitresses must be good at taking orders and communicating with customers. Although it may be challenging at times, this job does not require any special training. Once trained, a waitress can expect to learn on-the-job skills. The key to getting good tips is to brush up on customer service and learn how to be polite to your customers. A lot of waitresses use notepads to take orders, but fewer can memorize them and are completely dependent on notes.
A waitress job description should start with an introduction to the company. The job description should emphasize the benefits of working for the company. The waitress or the server should portray the eatery’s best features and distinguish it from other eateries. The description should include the specific skills required to succeed in the position. Positive customer service is essential to this profession, as well as food selection and presentation. In addition, the job requires that the waitress be friendly and polite.
A waitress has the important task of taking orders and handling hangry customers. Although the majority of customers will be nice once they’ve eaten, some of them will be picky and unruly. In such cases, a waitress must practice good customer service to ensure that she meets the needs of her customers and maintain the dignity of the restaurant. If the customer is unhappy, the waitress should make sure that the server or the other staff members are pleasant.
There are several types of waitress jobs. The most common type is a waitress, which takes orders at a restaurant. A waitress must be able to keep track of all the food that customers order, and they must be able to remember the details of their orders. During mealtimes, the job will require the waitress to keep a record of the number of customers and the type of food served.